Author Description

If you’re a dentist or office manager tired of the daily chaos, costly hiring mistakes, and constant turnover, The Dental Office Manager Position Manual is the systemized solution you’ve been waiting for. Written by industry leaders Drs. Addison Killeen and Chris Green, this practical guide delivers proven frameworks, plug-and-play checklists, and leadership principles to help you confidently hire, train, and elevate your Office Manager into a true practice leader. Whether you’re burned out from wearing all the hats or struggling to build a reliable front-office team, this manual walks you step-by-step through onboarding, HR systems, KPIs, culture-building, marketing oversight, and more. More than just a book, it’s a complete blueprint—with downloadable resources—to create a smoother, more scalable, and ultimately more enjoyable dental practice operation.