Author Description

As a result of the unprecedented damage caused by Hurricanes Katrina and Rita in 2005, the fed. gov¿t., for the first time, funded several disaster case mgmt. programs. These programs help victims access services for disaster-related needs. This report reviewed: (1) steps the fed. gov¿t. took to support disaster case mgmt. programs after the hurricanes; (2) the extent to which fed. agencies oversaw the implementation of these programs; (3) challenges case mgmt. agencies experienced in delivering disaster case mgmt. services; and (4) how these programs will inform the development of a fed. case mgmt. program for future disasters. The author conducted site visits to Louisiana and Mississippi. Includes recommendations. Illustrations.