Author Description

Organisations need to be healthy so they can adapt to the pressures of global competition, technological innovation and increasing expectations from all stakeholders. Some bits of your organisation may be thriving and require no attention, while other parts may need radical surgery. This briefing provides you with a powerful diagnostic tool kit which will help you discriminate between different parts of your organisation and apply appropriate treatments. It proposes a comprehensive approach which explores the people and systems within your organisation. The condition of both aspects is vital for long-term health. Contents include: *Diagnosing organisational health *People diagnosis *Systems diagnosis tools *Organisational prognosis or post- mortem? *Treatment *Rehabilitation after operational surgery *Prevention of future illness *Appendix A: Attitude survey *Appendix B: Data source for external and industry analysis