Author Description

It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, task force meetings, planning and coordinating meetings.....the list is endless. The worst thing about many of these meetings is that they re poorly run and waste valuable time. Today, there s been a growing recognition that effective meetings happen when proper attention has been paid to the process elements and when proceedings are skillfully facilitated. We are now spending so much time in meetings and being asked to achieve so many important goals in teams that there s a growing need for skilled facilitation throughout our organizations and our communities. Facilitation is fast becoming a core competency for anyone who leads a team, manages a project, heads up a committee, or manages a department. To get the most from people today, leaders have to know how to create buy-in, generate participation, and empower people. To keep pace, today s leaders need to be coaches, mentors, and teachers. At the core of each of these new roles is the skill of facilitation and this pocket guide is your essential resource for this expertise. Facilitation at a Glance! is a best seller and in this new edition all of the features that made past editions so popular have been retained. Every chapter has been further enhanced and a number of new elements have been added. There is an innovative chapter on the Art of Questioning that helps facilitators identify the right questions to ask in a wide variety of situations. It contains a unique Question Bank with over 150 tried and tested questions that will help with all kinds of situations, such as establishing parameters, behavioral norms, expectations, uncovering issues, creative thinking, resistance to change, commitment, clarity, perspective etc. The chapters on Decision Making and Conflict Management have had major updates to add important new techniques. The chapter on Meeting Management now features process notes for the al