Author Description

In today's hypercompetitive global marketplace, middle and senior managers in any organization recognize that fundamental changes aimed at improved performance are essential for survival. Certainly there's no shortage of methodologies aimed at achieving this - TQM, TPM, etc. The problem is deciding what's right for your business, especially when many of these methods are being flogged as failures. That's the reason for this groundbreaking book. First, it shows why no single method will answer all an organization's problems. To optimize resource use and return on investment, you'll need to blend elements of total quality management, total productivity management, total cost management, total resource management, total technology management, and total business management methodologies. Jim Harrington and his author team dissect these current and emerging methodologies and restructure their individual parts into a new advanced methodology called Total Improvement Management (TIM).