Author Description

The Memory Jogger II for Laboratory Operations - Raising the Level of Quality in the Medical Laboratory This Laboratory version of The Memory Jogger II pocket guide presents the quality improvement tools & management and planning tools for all your process improvement needs. GOAL/QPC and COLA have partnered to bring you an advanced version of the Memory Jogger II. This joint venture brings you targeted tools and examples, and it moves COLA an important step further in embracing and promoting quality systems and state-of-the-art continual improvement tools. These tools can work in all size labs, at all levels of complexity. COLA and GOAL/QPC are working together to bring you the tools to succeed. The tools in this Memory Jogger have helped thousands of organizations make dramatic improvements in their productivity, quality, and planning. It contains basic and advanced quality tools, a problem-solving model, and team guidelines. Help your organization become more focused and better skilled in identifying and solving critical problems and tackling key issues. Your organization will also be more effective at designing data- and consensus-inspired action plans and results. COLA is the premier independent medical laboratory education, consultation, and accreditation organization.