Author Description

Companies around the world are recognizing the potential for savings within their communications infrastructures. Cisco's solution for carrying data, voice and video over a single network is quickly gaining wide acceptance in the enterprise networking arena. To meet the growing need for trained technicians in this field, Cisco created the Cisco IP Telephony Support Specialist certification, which validates proficiency in designing, installing and supporting a multi-service network solution. Candidates must pass three exams to attain this certification - CIPT, CVOICE and DQOS. This specialist study guide for the Cisco IP Telephony Support Specialist certification is accompained by a CD that includes an advanced testing engine with hundreds of sample of exam questions, electronic flashcards and the entire book in PDF.