Author Description

Consistent and meticulous coverage throughout all elements of the text and its learning package provide reliable content and unparalleled accuracy on the responsibilities of the modern medical assistant. More than 120 detailed, step-by-step procedures with illustrations are accompanied by skills videos online. UNIQUE! Effective learning aids include procedure charting activities, What Would You Do?/What Would You Not Do? scenarios, patient education and practice applications, and much more. Wide range of engaging learning activities on the companion website provide fun, interactive practice. NEW! New content on healthcare trends and laws, certification for Medical Assistants, electronic health records, motivational interviewing, office management, and more ensures that you have the latest information needed to obtain employment and long-term success on the job. NEW! New procedures address the affective (behavior-based) MAERB competencies to provide example-driven learning tools. NEW! Updated art program focuses on the workings of a modern medical office and includes updated illustrations and photographs of office procedures and medical records. NEW! Expanded and updated sample certification exams provide realistic practice to help you prepare to pass the test and launch your Medical Assisting career.