Managing and Improving Service Quality and Delivery by Martin Senior | Menrva Books | MenrvaBooks

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Managing and Improving Service Quality and Delivery

Managing and Improving Service Quality and Delivery

Lyn Randall

Martin Senior

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Author Description

Page Count:
73

Publication Date:
1992-01-01

ISBN-10:
0946655642

ISBN-13:
9780946655649

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Managing and Improving Service Quality and Delivery by Martin Senior | Menrva Books | MenrvaBooks