Author Description

This One-of-a-kind Oral Communication Book Will Help Readers Develop Communication Skills That Will Ensure Job Success. Each Chapter Includes Real-life Stories, Appealing Visuals, And Examples That Add Meaning And Increase Comprehension. Skill-based Assignments And Online Learning Activities Appear In Both The Text And On The Book's Website. Its Learn-by-doing Approach Helps Readers Understand The Importance Of Communication Skills, Conflict Resolution Strategies And Listening Practices To Their Own Career Success.