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Greenberger, Leonard S.

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What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say
What to Say When Things Get Tough: Business Communication Strategies for Winning People over When They're Angry, Worried and Suspicious of Everything You Say
What to Say When Things Get Tough: Business Communication Strategies for Winning People over When They're Angry, Worried and Suspicious of Everything You Say - Library Edition