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Wendy Leebov Ed D

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Working Together for Professionals in Health Care Communication Skills for Collaboration and Teamwork
Practical Assertiveness for Professionals in Health Care Skills Key to Personal Effectiveness with Patients, Families, and Coworkers
Customer Service for Professionals in Health Care Key Behaviors That Enhance the Patient and Family Experience
Achieving Impressive Customer Service 7 Strategies for the Health Care Manager
Telephone Skills for Professionals in Health Care
Resolving Complaints for Professionals in Health Care