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Yem S. Fong

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Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services
The Changing Landscape for Electronic Resources Content, Access, Delivery, and Legal Issues
Changing Landscape for Electronic Resources: Content, Access, Delivery, and Legal Issues
Interlibrary Loan/document Delivery and Customer Satisfaction Strategies for Redesigning Services
The Changing Landscape for Electronic Resources Content, Access, Delivery, and Legal Issues
Changing Landscape for Electronic Resources: Content, Access, Delivery, and Legal Issues
Interlibrary Loan/document Delivery and Customer Satisfaction Strategies for Redesigning Services