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Chris Hakes

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Stand Alone

The business excellence handbook
The corporate self assessment handbook
Total quality management
self assessment handbook: for corporate excellence
corporate self assessment handbook: for measuring business excellence
Total Quality Management: The Key to Business Improvement: A Pera International Executive Briefing
Innovation Reboot
Innovation Reboot How to Build, Manage and Assess Innovation Capability in Organisations and Teams
The EFQM excellence model for Assessing Organizational Performance