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Steven F. Coyle

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Mengendalikan Pelanggan Hardcore atau Pesakit, Peminjam, Klien, Tetamu, Penumpang, Subscriber dan sesiapa sahaja!
Debt Collections: Stir-Fried or Deep-Fried? Asian & Western Strategies to Collect More Money, Reduce Bad Debts and Keep More Customers
Good Boss, Better Boss (edisi Bahasa Melayu) Model Kepimpinan Praktikal Untuk Kejayaan Pasca-COVID
Good Boss Better Boss Practical Leadership Models for Post-COVID Success