
Specically tailored to the escalation process, this book takes away a lot of the confusion associated with it. Divided into tow sections: The Concepts and The Preparation that Comprises the Escalation Process.
Page Count:
52
Publication Date:
1998-01-01
Publisher:
Building Owners & Managers Association International
ISBN-10:
0943130239
ISBN-13:
9780943130231
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