Author Description

Resolving Conflict in the Workplace presents strategies and techniques of effective conflict resolution. It helps leaders to develop effective practices and strategies to deal with conflict within the workplace to improve performance and productivity. Its unique advantage is that it educates leaders how to use effective tactics, strategies and techniques to identify sources of conflict, determine the causes and identify practical solutions to resolve the problem, including how to handle negative employee attitudes and behaviors, which can undermine performance. Leaders are taught to overcome problems and obstacles to minimize and eliminate conflict to generate positive results and outcomes.