Author Description

This book will provide the student with core managerial knowledge and foundation in facility management and general services and, serves as a reference guide.The book concentrates on essential industry areas of facility management needed in order to institute effective property management and comprehend the many facets of the job. It indoctrinates application, theory and renders scientific knowledge in pertinent areas of facility management that elucidate duties and responsibilities. Facility Management and General Services is a programmed reference book that promotes learning and contains extensive resources on safety particularly, in emergency/contingency planning; general workplace safety; hazard communications; life safety; emergency evacuation; preparedness and planning.Also, a comprehensive section included in the "workplace safety guide" delineates fire suppression equipment, common memorable emergency phrases, workplace accidents/injuries and how to avoid them; blood borne pathogens; infectious control; and use of good body mechanics.This book highlights cumulative trauma disorders (human environmental factors) in the workplace and instills a sense of knowledge of concepts, causes and corrective action. Risk management and behavior based methods will aid the Facility Manager (FM) in a decision making process to address concerns, implement appropriate training to staff and be sensitive to ergonomic issues.Human Resource has always been -and will always be - an important resource to the FM. General competencies in this area are outlined to focus on comprehension of general issues and concerns in the workplace. Some of these doctrines include; health & safety; security; violence in the workplace; performance appraisals; disciplinary action; workplace diversity; training; illicit drugs; and confidentiality of records (HIPAA).Facility Management is often merged with general/office service functions that encompass yet another arena of tasks that will challenge the