Author Description

This volume begins with an explanation of the basic terminology of the system and progresses to a detailed plan of ways to implement the system in the laboratory. This revised edition has been reorganized to better identify the use of the CAP Workload Recording method in the blood bank. It covers terminology and basic concepts; implementation of the Workload Recording method; quality control of workload recording data; management applications and productivity management. It also provides information on time studies and the derivation of unit values.