Author Description

Two computer instructors with extensive experience in corporate and college training offer you everything you need to know to pass the exam the first time-or get money back! This book gives you the knowledge and tools to utilize Microsoft Word 2002 (XP) to its fullest capabilities and integrate it with other software applications. Three Units, each with six lessons, take you from beginner to intermediate to advanced skill levels, with Unit Three providing the expertise to pass the exam. Each of the 18 lessons gives you Concepts about each feature or procedure, accompanied by numerous screen photos and step-by-step instructions; hands-on exercises to build skills and confidence; hints, tips, and shortcuts to make spreadsheet usage easier; review questions that assure your understanding of each subject; and a section for Applying the Knowledge, which helps cement concepts and give you confidence that you can perform various activities unassisted. Author: Mary Lemond/ is a training consultant specializing in Microsoft and Adobe software products for individuals, small companies, and major multinational corporations. Her clientele spans a variety of industries, from real estate and legal firms to high-tech companies, throughout the U.S. and Canada. She has also prepared curriculum courses for specific needs training. B.J. Schipper (A+, Network+)/ has been involved in the computer industry as a technician, developer, network administrator, corporate trainer, consultant, and college instructor for more than 20 years. He has taught all Microsoft Office applications as well as MS Project, Visio and Internet. He has done extensive curriculum development, as well as technical writing.