Author Description

Effective nursing care involves an understanding of patients' experiences of health and illness and an ability to relate to the patient. This book covers interpersonal skills in a systematic, developmental way. It uses experiential learning activities to help the student become familiar with and proficient in the art of listening and responding to patients in a meaningful and effective manner. Features: * Views effective interpersonal communication as a therapeutic nursing tool * Systematically outlines methods of skill development * Activities accompanied by detailed directions, processing questions and instructor back-up * Bridges the confidence gap by concentrating on practice rather than theory * Improved patient interaction leads to more effective nursing care