Author Description

Providing a companion to The Essence of Managing People which introduced the manager/student to the skills needed to effectively manage the individual, this text continues the story to show the manager/student how to apply these principles in the wider context of the management of the overall group or team (manager as facilitator). The group and team are key features of modern business practice and matrix management structures, project focused activity and TQ have changed the traditional role of the manager. The book will help readers to learn the new techniques involved in non-hierarchical, cross-functional group and team management.