Author Description

Facilitation - Develop Your Expertise by Tony Mann is the reference guide for APMG's Foundation and Practitioner qualifications in Facilitation. Project managers, IT managers, specialists and general managers, plus those on the front line of production and service delivery, will find the guide invaluable. It explores The Process Iceberg® methodology which will help with the effective management of groups and meetings, helping organizations work collaboratively. Each Chapter is aligned to the syllabus and gives detailed information about effective Facilitation.