Author Description

This book summarizes the key initiatives and steps that can be undertaken by any organization seeking to improve processes to achieve operational efficiency and meet the service demands of customers. The book, Optimizing Your Business Operations shares techniques and best practices that improve the way operational processes are executed with a goal to save cost and increase profits for the business. The book consists of eleven chapters. It explores models and theories that seek to explain how to achieve optimized business operations. This book is designed to equip business leaders, process improvement professionals, operation managers and students with relevant tools for identifying opportunities for improvement and supporting the implementation of the ideal solution. All the topics covered in this book are relevant to the cause and will drive organizations towards the achievement of business process optimization.