Author Description

The General Business Skills Master Class combines 38 of the 90-Minute Guide Titles into one omnibus volume. No. 1 - Appreciative Inquiry No. 2 - Assertiveness and Self Control No. 3 - Attention Management No. 4 - Body Language Basics No. 5 - Business Acumen No. 6 - Business and Etiquette No. 7 - Change Management No. 8 - Coaching and Mentoring No. 9 - Communications Strategies No. 10 - Conflict Resolution No. 11 - Creative Problem Solving No. 12 - Delivering Constructive Criticism No. 13 - Developing Creativity No. 14 - Developing Emotional Intelligence No. 15 - Developing Interpersonal Skills No. 16 - Developing Social Intelligence No. 17 - Employee Motivation No. 18 - Facilitation Skills No. 19 - Goal Setting and Getting Things Done No. 20 - Knowledge Management Fundamentals No. 21 - Leadership and Influence No. 22 - Lean Process and Six Sigma Basics No. 23 - Managing Anger No. 24 - Meeting Management No. 25 - Negotiation Skills No. 26 - Networking Inside a Company No. 27 - Networking Outside a Company No. 28 - Office Politics for Managers No. 29 - Organizational Skills No. 30 - Performance Management No. 31 - Presentation Skills No. 32 - Public Speaking No. 33 - Servant Leadership No. 34 - Team Building for Managers No. 35 - Team Work and Team Building No. 36 - Time Management No. 37 - Top 10 Soft Skills You Need No. 38 - Virtual Team Building and Management