Author Description

"Sham has touched upon one of the most sensitive topic that in the past organizations have had challenges with. This book is a must read for HR professionals and also for Service Delivery staff. The concepts are easily applicable in large Service Organizations and CIOs can now compare value delivered by multiple partners and also their internal IT team. The REVA method and its resulting benefits can be used as a differentiator by service providers to structure performance based pricing. Increased satisfaction and motivation levels in service organizations are a necessity where reducing cost and increasing efficiency is a norm. Get enlightened through this book and take the service delivery game to the next level" - Chetan Prasad, Solutions Lead, A Fortune 50 Global IT companyAccelerating Productivity is a revolutionary approach for service-oriented organizations to improve employee productivity and performance management through personnel empowerment.The first book to offer truly innovative solutions, Accelerating Productivity is a groundbreaking treatise on performance-based employee productivity management, shifting the current methodology from a subjective judgment paradigm to a value-based, objective evaluation of output and bottom line, profit/loss productivity. In addition, Accelerating Productivity provides the technique necessary to actually raise levels of productivity without adding any additional organizational spending, thereby raising not only company revenue but increasing individual employee earning potential as well. Destined to be considered the new standard in service-oriented organizations determined to increased employee performance without increasing company-wide or departmental overhead, Dayal's dissertation will change the way all upper-level management and human resource professionals view the way they approach their employees.