Author Description

Dramatically improve your productivity, quality, and planning with the 2018 revision of this highly successful pocket guide of basic and advanced quality tools, a problem-solving model, and improvement team guidelines. Learn from the many examples from other organizations with problems similar to yours, making it easier for everyone to understand and apply the tools. Critical tools are explained with detailed graphics and easy-to-understand text and icons to describe what the tools are, why they re used, and how to use them. This pocket guide includes case studies of today s fortune 100 companies succeeding with these tools. Uses real-life examples with problems similar to yours, making them easy to understand and apply. - New Zing Wear case study (Reviewed by David Shields, WalMart) - Story-boarding case study of the 7-step model - Team guidelines, a tool selector chart and a quick tool finder Tools include: Activity Network Diagram, Affinity Diagram, Brainstorming, Brainwriting, Cause & Effect/Fishbone, Check Sheets, Control Charts, Data Points, Flowchart, Force Field Analysis, Histograms, Interrelationship Digraph, Nominal Group Technique, Matrix Diagram, Multivoting, Pareto Chart, Prioritization Matrices, Problem Solving Model, Process Capability, Radar Chart, Run Chart, Scatter Diagram, Team Guidelines, and Tree Diagram. GOAL/QPC can also design custom covers for this Memory Jogger to match your company colors and branding and include a message from your company executives about the importance of this topic to the business. (Memory Joggers are available in two standard sizes. The pocket size is 3.5" x 5.5" and the desktop size, with a larger font, is 5" x 7". This page is for the 5" x 7" desktop size. The 3.5" x 5.5" pocket size version can be found by clicking on See all formats and editions at the top of this page and then clicking on the arrow > in front of Spiral-bound, or by searching for the ISBN, 97815768111139)