Author Description

HR How-To: Employee Retention is one of the books in the new CCH® HR How-To Series, which presents the key information you need to know concerning important human resource issues. Delivered in a matter-of-fact, "conversational" style, the Series provides an easy-to-scan listing of typical topics and questions most often asked by HR professionals. The content is explained in easy-to-follow terms, and then demonstrated through "stories" in order to apply the concepts to realistic and familiar workplace settings. The information is intuitively organized by the professional's day-to-day encounter with real-world issues. HR How-To: Employee Retention covers topics such as how to: measure and interpret your turnover rate; reward top performance; and, retain a diverse workforce. Benefits and features include a "What You Need to Know" section where critical must-know issues are presented in a quick fact form and "What-If" scenarios that explore gray areas, providing insights into real-life, challenging situations. Within these scenarios you'll also see: best practices to learn what has worked effectively for others; worst case scenarios (often the most effective way to learn); what went wrong for others and how to avoid the same results; strategies for communicating information to your workforce, including samples, case studies, graphical representations, mnemonics, and more; checklists that summarize the information most useful to your HR work; step-by-step how-to's; self audits; and, quizzes to measure retention of material learned.