This book investigates how the integration of new technology into the workplace fundamentally alters the power dynamics and regulatory processes between management and labor. The authors, a team of researchers specializing in industrial relations, utilize a comprehensive survey of over 1000 shop stewards alongside detailed case studies to evaluate how organizational structures adapt to technological shifts. By examining the intersection of job content, union strategy, and management control, the text provides a framework for understanding the evolving nature of work in a changing industrial landscape.

Experts in industrial relations recognize this work as a significant contribution to the study of workplace sociology and labor management. Readers frequently note the academic rigor and the empirical depth provided by the multi-industry case study approach.