The book investigates the surprising formality and distinct customs of the Dutch people, challenging the common perception of them as solely relaxed and easygoing. The author, Reina van Ditzhuyzen, draws upon extensive interviews with expatriates living in the Netherlands and visits to expat centers to compile a comprehensive overview of Dutch manners. The research highlights how Dutch customs differ significantly from those in other cultures and, perhaps more importantly, from the Dutch self-perception. This work aims to provide expatriates with practical insights into navigating Dutch social norms while also prompting a self-reflective examination by the Dutch themselves.

This book offers a nuanced perspective on Dutch culture, moving beyond stereotypes to explore the underlying formality and unique customs of the Netherlands. By synthesizing the experiences of expatriates, the author provides a valuable resource for newcomers seeking to understand local etiquette. The work also serves as a mirror for the Dutch, encouraging introspection on their own societal norms and self-image. The reception suggests the book is particularly useful for those navigating cultural differences in the Netherlands.