Author Description

"Meetings are unavoidable--but they don't have to be unproductive. This tool-packed guide helps you transform meetings from time-sinks to springboards for effective action by learning how to set smart agendas, keep meetings on track, handle problem behaviors and time-wasters, and motivate participants to take action. The Pocket Mentor Series offers immediate solutions to common challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify your strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness."--Publisher's website. 'Running Meetings' covers everything from meeting location and etiquette to effective planning, facilitation, and follow-up; from dealing with problem behaviours to getting closure on key issues.