This book investigates the critical human and organizational factors that influence the successful adoption and management of technological changes within healthcare systems. It addresses the unique challenges faced by healthcare professionals and organizations when implementing new information systems, emphasizing the importance of understanding and managing people's responses to change. The author, Nancy M. Lorenzi, draws on her expertise to provide a managerial and organizational perspective, applying it specifically to the healthcare context.

The book is recognized for its focus on the often-overlooked human and organizational elements of technological change in healthcare. It is valued for providing practical insights and a managerial perspective tailored to the specific environment of healthcare systems and professionals. The second edition suggests an update to address evolving challenges in health informatics.