Author Description

COMPUTER REPAIR Smartiepants was written for the computer novice. COMPUTER REPAIR Smartiepants will show the computer challenged person or senior how to diagnose and repair over 85% of all computer problems without requiring the assistance of a computer store or technical guru. This book was written by a Computer Store owner whose stores have serviced over 50,000 computers, tablets, phones and monitors since 1988. No technical expertise is necessary to follow the instructions provided. The reader will learn the "Three Golden Rules" for staying out of computer trouble, how to diagnose any problem (not just computers) and how to recover when a computer crashes with a minimum of effort. The reader will also learn how to diagnose whether a computer problem is hardware or software related, how to repair or re-install Windows, how to remove viruses, spyware and malware, how to speed up a computer., how to get free online help with a computer problem you can't diagnose, the best free programs and online websites, the real cost of "free stuff", how to get priority treatment from a manufacturer, questions to ask at a computer service counter (if you need to use one) and how to determine if a computer is worth fixing in the first place. Other useful information includes how to retrieve data from a broken computer, how to properly return a computer for warranty repair, how to select a printer and save money on printer ink and toner, how to quickly fix web browser and wireless problems, mistakes users make that junk up their computers, social media blunders, desktop versus notebook repairs, how to use a trainer and when not to use onsite service. Also covered is basic hardware repair, how to learn Windows without a trainer, online safety, extended warranties, PCs versus Apple and the most important Windows screen to learn. Also covered are minor repairs for printers and how to select a printer based off ink and toner costs, repairs on Smartphones, Tablets, and in-home Internet