This book investigates how the integration of innovation and performance metrics can redefine the strategic value of facilities management within a modern business environment. The authors, Brian Atkin and contributors Catharine Alexander and Jan Bröchner, utilize a combination of industry research and theoretical frameworks to challenge traditional operational norms. They propose a methodology that shifts the focus of facilities management from mere maintenance to a proactive driver of organizational success and efficiency.

Experts recognize this work as a significant contribution to the evolution of facilities management from a support function to a strategic asset. Readers frequently note the academic rigor and the practical applicability of the proposed performance frameworks for industry professionals.