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How does new information technology become part of the fabric of organisational life? Drawing on insights from social studies of technology, gender studies and the sociology of consumption, Valuing Technology opens up new directions in the analysis of sociotechnical change within organisations. Based on a major research project focused upon the introduction of management of information systems in health, higher education and retailing, It explores the active role of end-users in innovation.This book argues that it is through the, often difficult, engagement between users and technology that new computer systems come to gain value within organisations. Key themes developed through analysis of case studies include:*the valuing of technology via the on-going construction of needs, uses and utilities*occupational identities, organisational inequalities and technological change*the gendering of technological and organisational change*interpretive flexibility and the 'stabilisation' of technological systems and their incorporation into the lives of people in organisations.A stimulating blend of the theoretical and substantive, this book demands a radical redefinition of 'technology acquisition'. It's highly original approach makes Valuing Technology essential reading for students, lecturers and researchers within the fields of organisation studies and the sociology of technology.
How does new information technology become integrated into the daily operations and social fabric of an organization? David V. Skinner utilizes a framework derived from social studies of technology, gender studies, and the sociology of consumption to examine the introduction of management information systems. By analyzing empirical data from the healthcare, higher education, and retail sectors, the author argues that technology gains value only through the complex, often contentious interactions between end-users and the systems themselves.
What You Will Find
Experts in organizational studies recognize this work as a significant contribution to the sociology of technology for its focus on the active role of the end-user. Readers frequently note the academic density of the prose, which serves as a foundational text for those studying the intersection of human behavior and information systems.
Page Count:
0
Publication Date:
1999-01-01
Publisher:
Taylor & Francis, Inc.
ISBN-10:
0203207343
ISBN-13:
9780203207345
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