This workbook investigates the core question of how students can be trained to serve as effective peer helpers and mediators within an educational environment. Judith A. Tindall, a professional in the field of counseling and peer programs, provides a structured framework designed to equip young people with the interpersonal skills necessary to facilitate conflict resolution. The text utilizes a pedagogical approach, moving from foundational communication theory to practical application through exercises and role-playing scenarios. By establishing clear protocols for peer intervention, the author argues that students can significantly improve the social climate of their schools.

Educators and school counselors frequently cite this workbook as a foundational resource for implementing peer-led support systems. Experts highlight the clarity of the instructions and the logical progression of the exercises as particularly useful for practitioners working with adolescent populations.