This text investigates the core question of how to structure and execute interviews to achieve specific, measurable organizational outcomes. Authors Roger N. Conaway and Wallace V. Schmidt leverage their academic backgrounds in communication studies to provide a systematic framework for professional interviewing. The book argues that by shifting focus from casual conversation to results-oriented procedures, interviewers can significantly improve the quality of information gathered and the effectiveness of their decision-making processes.

The text serves as a structured, academic-leaning resource for professionals and students seeking to formalize their approach to workplace communication. Its focus on procedural rigor suggests it is intended for those who require a methodical, step-by-step guide to improving interview outcomes in a corporate or organizational setting.