Author Description

Updated in a new 2nd edition,Interpersonal Messages stresses the importance of politeness, cultural awareness and ethical principles within daily interpersonal interactions by engaging students with its lively and accessible insight to interpersonal skill development.By creating a foundation for the reader,Interpersonal Messages gives room to understand the concepts of interpersonal communication and to develop the skills necessary to apply what they've learned. With a focus on skill-building, this book helps the reader to understand how to master interpersonal communication and relationship skills.