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How To Use Information And Communication Technologies In Organizations And How To Manage Their Impact Has Been The Traditional Domain Of Computer Specialists And Management Consultants. The Former Have Offered Multiple Ways To Represent, Model, And Build Applications That Would Streamline And Accelerate Data Flows, While The Latter Have Been Busy Linking The Deployment Of Icts With Strategy And The Redesign Of Business Processes. This Book Takes Quite A Different Approach Altogether. In A Series Of Essays, Ciborra Uses A String Of Metaphors -- Such As Bricolage, Krisis, Gestell, Etc. -- To Place A Concern For Human Existence And Our Working Lives At The Centre Of The Study Of Icts And Their Diffusion In Business Organizations, And Looks At Our Practices, Improvisations, And Moods. He Draws Upon His Own Extensive Research And Consulting Experience To Throw A Fresh Light On Some Key Questions: Why Are Systems Ambiguous? Why Do They Not Give Us More Time To Do Things? Is There Strategic Value In Tinkering Even In High-tech Settings? What Is The Value Of Age-old Practices In Dealing With New Technologies? What Is The Role Of Moods And Affections In Influencing Action And Cognition? The Labyrinths Of Information Presents An Alternative To The Current Approaches In Management, Software-engineering, And Strategy That Will Be Of Interest To All Those Concerned With The Deployment Of Icts In Society Today -- Whether As Users, Managers, Designers, Policy Makers, Or The Merely Curious.
This book investigates the limitations of traditional, rationalistic approaches to information systems by centering human existence, practice, and improvisation at the heart of organizational technology deployment. Claudio U. Ciborra, a professor of information systems, draws upon his extensive academic research and consulting background to challenge the prevailing management and engineering paradigms. He argues that information systems are inherently ambiguous and that their impact is better understood through the lens of human experience rather than purely technical or strategic models.
What You Will Find
Scope Limits
Experts recognize this work as a significant contribution to the critical study of information systems, often citing its departure from mainstream management literature. Readers frequently note the philosophical density of the prose, which requires careful engagement with the author's metaphorical framework.
Page Count:
214
Publication Date:
2002-01-01
Publisher:
Oup Oxford
ISBN-10:
0191529133
ISBN-13:
9780191529139
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