Author Description

Discover how you can use workgroup programs to improve communication...support group interaction...manage workflow...and interact with other applications and activities. This balanced treatment of the technology of workgroup communications - featuring the new Release 4 of Lotus Notes - examines how workgroup products can help make employees perform better and more efficiently.Wiring the Workgroup shows you how workflow has evolved from groupware - focusing on how e-mail has redefined business activity to usher in a new era in business communications. This expert guide provides step-by-step coverage of using notes and other e-mail and workgroup software, applying Notes for workflow management, designing a successful workgroup system, linking diverse e-mail and messaging systems, getting your network up to speed, and dealing with security and privacy issues.This forward-looking book will give you how-to training in workgroup technology - as well as practical guidance on using that technology to build a better organization.