This book investigates the core question of how operating managers can conduct effective interviews to secure high-quality personnel and improve organizational performance. James Menzies Black, an experienced professional in industrial relations and management, utilizes his background to provide a structured framework for the interview process. He argues that the interview is a critical management tool that requires preparation, specific questioning techniques, and objective evaluation to minimize hiring errors. The text focuses on transforming the interview from an informal conversation into a systematic assessment of candidate capability.

Readers frequently note the practical, direct approach the author takes toward the mechanics of interviewing. Experts highlight this as a foundational text for managers seeking to improve their interpersonal assessment skills in a traditional business environment.