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Introduction: Gamification has recently gained popularity as a technology promoting the consumers’ psychological motivations towards a service, activity, product or a brand in the business world. Different frameworks have been designed, with design elements carrying special characteristics, have been described as motivating and supporting individual attitude and behavior. However, scarcity in empirical evidence answering the people drive to use gamification in the marketing field still represents a gap in the literature.Aim of the study: is proposing a prototype of a gamified framework specially developed for testing the effect of gamification on brand engagement according to UX designs using different game elements.Results: The results of this study revealed a positive relationship, with statistically highly significant correlation between the proposed framework and the studied variables, in conjunction with player personality as an important moderating factor.Conclusion: Accordingly, it was concluded that customer attitude towards a brand can be affected during a gameful experience and will eventually result in positive active enhanced brand engagement.
This study investigates the impact of gamification on consumer brand engagement. The research addresses a gap in empirical evidence regarding the application of gamification in marketing, proposing a prototype framework designed to test its effects on brand engagement through UX design and game elements. The findings indicate a strong, statistically significant positive correlation between the proposed framework and the studied variables, with player personality acting as a key moderator.
The study presents empirical findings on the effectiveness of gamification in marketing, suggesting a positive correlation between a proposed gamified framework and brand engagement. It highlights the significance of UX design and game elements in this process, further noting the moderating role of player personality. The research concludes that incorporating gameful experiences can positively influence customer attitudes and enhance active brand engagement. This work contributes to the literature by addressing the scarcity of empirical evidence in this specific area of marketing.
Page Count:
232
Publication Date:
2021-09-16
Publisher:
Scholars' Press
ISBN-10:
6138957156
ISBN-13:
9786138957157
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