Author Description

"The number of incidents involving disruptive, threatening, or violent behavior in commercial airports has increased in recent years. However, much of the response to these incidents has been focused on addressing behavior in flight, leaving airport operators with limited guidelines tailored to the airport environment. ACRP Research Report 280: Reducing and Managing Disruptive and Unruly Behavior in Airports: A Guide, from TRB's Airport Cooperative Research Program, presents a practical guide for reducing and responding to incidents of disruptive, threatening, or violent behavior in an airport setting. The guide examines the topic holistically and offers a structured approach to understanding root causes, prevention and mitigation strategies, coordinated response, and post incident analysis." -- Publisher's website.