
This is a guide to implmenting TQM in any organization involved in manufacturing or services. The book focuses on the key individual elements of TQM, such as Total Quality Marketing, production and purchasing control, quality circles, ISO 9000, preventive maintenance and the 5-S system - structurize, systemize, sanitize, standardize and scrutinize.
Page Count:
292
Publication Date:
1995-01-01
Publisher:
Kogan Page
ISBN-10:
0749415614
ISBN-13:
9780749415617
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