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Product Description Apply what you learn to realistic administrative situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter.Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual.Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text.Master key skills through step-by-step instructions and full-color illustrations that clarify procedures.Sharpen your analytical skills and test your understanding of important concepts with critical thinking exercises.Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes.Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website. Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record. Confidently prepare for the CMA and RMA certification exams with a new online appendix that mirrors the exam outlines and provides fast, efficient access to related content. Find information quickly and easily with newly reorganized chapter content and charting examples.Reinforce your understanding through medical terminology audio pronunciations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on the completely revised companion Evolve Resources website. Review Gain a professional edge with the definitive front office assisting resource