Author Description

Team-Building Handbook: Improving Nurse-to-Nurse Relationships Kathleen Bartholomew, RN, MN Overcoming horizontal hostility: What you need to know to improve the workplace for yourself and your fellow nurses For decades, horizontal hostility has been known to play a pivotal role in increasing nursing attrition rates. Team-Building Handbook: Improving Nurse-to-Nurse Relationships offers healthcare organizations a proactive approach to creating a healthy workplace for nursing staff. This small guide provides the core tools they need to build strong teams and avoid the unnecessary expense of finding, hiring, and training new nurses to replace burned-out staff. Compact and practical, this handbook can be used as part of healthcare orientation and precepting programs, as well as for in-services and self-study. From Team-Building Handbook: Improving Nurse-to-Nurse Relationships, nurses will gain the skills they need to combat a negative work environment. Features: Skills to identify and respond to verbal abuse, bullying, and other detrimental behaviors that undermine the individual nurse, the unit, and even the quality of patient care Techniques to improve the patient care environment, leading to improved nurse retention and hospital rankings An authoritative yet approachable and respectful writing style Insightful real-world reflections from individual nurses who have experienced all forms of horizontal hostility, presented in their own voices Straightforward, applied approach that conveys an immediate understanding of horizontal hostilityStraightforward, applied approach that conveys an immediate understanding of horizontal hostility Team-Building Handbook: Improving Nurse-to-Nurse Relationships is designed to be used as part of nursing professional development in the orientation process or in ongoing in-service to: Build an awareness of the impact of horizontal hostility on staff and patient care Identify verbal abuse