This book aims to provide a comprehensive overview of the leisure and tourism industry for students undertaking Part One of the GNVQ qualification. It covers essential knowledge and skills required for a career in this dynamic sector, drawing on industry examples and case studies to illustrate key concepts. The text is structured to align with the GNVQ syllabus, offering a foundational understanding of operations, customer service, and industry trends.

The Authority Perspective: This textbook is designed as a foundational resource for GNVQ students, indicating a focus on clear explanations and syllabus alignment. Its structure suggests it provides a broad survey of the leisure and tourism field, suitable for those beginning their studies. The inclusion of industry examples points to an effort to connect theoretical knowledge with practical application.