This book examines the critical issues and decision-making processes involved in grievance arbitration, focusing on discipline, discharge, and contract interpretation. Arnold Zack, a distinguished labor arbitrator, draws upon extensive experience to guide readers through the complexities of arbitral jurisprudence. The work analyzes the evidence, legal precedents, and procedural considerations that shape outcomes in labor disputes, providing a framework for understanding the principles that govern these proceedings.

This text is recognized as a foundational resource for understanding the practical application of grievance arbitration in labor relations. Its detailed examination of discipline, discharge, and contract interpretation provides essential insights for arbitrators, union representatives, and management. The work is valued for its clear exposition of arbitral principles and its practical approach to dispute resolution.