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A Sense of Mission reveals how 50 U.S., Japanese, and European companies survived troubled economic times through good corporation mission statements and steady leadership. It explores how Johnson & Johnson thrived even after product-tampering, while redefining British Airways' customer-service mission revitalized that sagging company.
How can large corporations utilize mission statements and steady leadership to navigate economic instability and maintain organizational integrity? The authors, Andrew Campbell and Laura L. Nash, draw upon extensive research into 50 major U.S., Japanese, and European firms to analyze the correlation between corporate purpose and long-term survival. They present a framework for defining organizational direction that moves beyond mere rhetoric to influence actual operational decision-making and employee behavior.
What You Will Find
Experts recognize this work as a foundational text for understanding the strategic utility of corporate mission statements in global management. Readers frequently note the practical application of the case studies, which provide clear evidence of how leadership communication impacts organizational resilience.
Page Count:
317
Publication Date:
1992-01-01
Publisher:
Addison-Wesley
ISBN-10:
0201608006
ISBN-13:
9780201608007
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