This text investigates the core question of how facilities management functions as a strategic discipline within organizational structures. Keith Alexander, a recognized expert in the field, utilizes a combination of academic theory and practical operational frameworks to define the role of the facilities manager. The book argues that effective management of the built environment is essential for supporting core business objectives and optimizing organizational performance.

Experts and practitioners frequently cite this work as a foundational text for understanding the intersection of business strategy and physical infrastructure. Readers often note the academic rigor of the prose, making it a standard reference for students and professionals entering the field of facilities management.